Leadership
Leadership
Render Dahiya, President & CEO
Render Dahiya began his career at Dallas-based FedEx Kinko's where he last served as the company's Senior Vice President of US Operations overseeing 16,000 team members at 1200 locations. Dahiya joined Kinko's in the company's early years and is listed as one of its founding partners. He helped grow Kinko's into a national brand that was eventually acquired by FedEx. After 19 years at FedEx Kinko's, Dahiya left the company to become part of the management team at Culligan International where he served as EVP of North American Dealers. There he helped lead a turnaround of the over 70-year-old brand, improving both sales and operating results.
Dahiya joined Arroweye in November 2007, and became CEO in May 2008. Once earning his stripes in the closed loop sphere—with a client roster that includes Macy's, Borders and eBay, to name a few—Dahiya helped lead Arroweye into the open loop industry in 2009, by obtaining Visa Vendor approval. This certification marked Arroweye as the first company to manufacture and print the Visa logo on-demand while simultaneously personalizing a payment card.
Dahiya is most proud of Arroweye's innovative culture, its focus on operational excellence and the company's ability to bring fully customizable open and closed loop cards to their world-class partners and clients.
He is a member of the Young Presidents' Organization and the Illinois Technology Association. Dahiya and his wife and four children live in a suburb of Chicago.
Doron Friedman, Founder & EVP of
Business Development
Doron Friedman is the founder of Arroweye Solutions and has led company development and growth from inception, including conceptualizing products, fundraising, client sales and developing strategic relationships.
Friedman developed the concept of Arroweye Solutions after receiving a box of chocolates without a personalized note inside. He saw the opportunity to make mail-order gifts more personal and thoughtful through the use of technology and sophisticated printing. This idea has grown into what is today a suite of gifting solutions, including gift and payments cards as well as greeting cards and carriers.
Before Arroweye, entrepreneur Friedman also founded and operated a chain of restaurants, Bagel Café, Inc., where he managed more than 60 employees. He earned a Bachelor's degree in Economics from The Wharton School at the University of Pennsylvania with concentrations in Finance, Accounting and Multinational Management.
He and his family live in Chicago.
Brian Huse, Chief Information Officer
Brian Huse is a founding member of Arroweye Solutions. As Chief Information Officer, Huse is responsible for all IS and IT activities as well as corporate physical and network security. He is also credited with leading Arroweye's production and operations efforts for the company's first eight years.
Prior to co-founding Arroweye, Huse served as Director of Information Systems for Mercer Global Advisors and Director of Information Systems for Sputtered Films, Inc. He also worked for Electronic Data System (EDS) and Xerox as Implementation Team Leader managing large scale deployments. Before that, Huse served 10 years in the United States Navy submarine force specializing in research and development of computerized control and communications systems, and performing systems installation, administration and integration. Huse has vast experience in network design and telecommunications, software development and multi-site deployments and integration.
Huse lives in Henderson, Nev.
Kim Hoyt, Chief Financial Officer
As Chief Financial Officer for Arroweye, Kim Hoyt oversees all financial and administrative functions. Hoyt brings 20 years of financial, strategic and operational experience in the software and services industry.
Prior to joining Arroweye, Hoyt was the Chief Financial Officer of Hubbard One, a provider of marketing solutions for law firms, and continued to serve as the financial leader for the business after it was acquired by Thomson Reuters. Before Hubbard, Hoyt was the Controller of Finetrics, a Divine InterVentures company, and spent four years in the United Kingdom as the European Finance Manager for Platinum Technology, a global database software and services corporation. Hoyt also served four years with KPMG's audit technology practice. Hoyt is a Certified Public Accountant, a magna cum laude graduate of Miami University and received her MBA with highest honors from the University of Chicago Booth School of Business.
Hoyt joined Arroweye in Fall 2009. She and her husband live in a suburb of Chicago with their two children.
Robert McCormick, Vice President of Operations
Robert McCormick, Arroweye's Vice President of Operations, brings more than 12 years of card manufacturing experience from three continents. In 1997, McCormick sought a technology related industry with product innovation and growth, and found the plastic card industry and manufacturing process provided all of these elements.
McCormick brings experience from ABnote as Vice President of Secure Card Operations and Plant Manager (Buenos Aires). He also served various management positions at Gemalto, Ltd. in both the USA and the UK ranging from operations, software development, quality and engineering.
During his career, McCormick has been involved with many industry technology ground-breaking products and services, for example: translucent cards, chip banking cards and high security ID card programs, such as TWIC, CAC and U.S. Passport Cards.
McCormick received a Bachelor of Science in Mechanical Engineering from Bucknell University. He and his family live in Henderson, Nev.
Marc Nardulli, Vice President of Engineering
As Arroweye's Vice President of Engineering, Marc brings 15 years of experience in technology development and project management. He has an extensive background in engineering and leading large-scale projects to completion and success.
Prior to joining Arroweye, Marc enjoyed a long career at NMS Communications, where he served in various capacities, most recently as the Americas Project Manager. In that capacity, Marc was charged with managing all new services projects in the Americas. Marc also previously spent time as a software engineer for Motorola iDEN where he developed telephony infrastructure systems.
Marc holds a Bachelor of Science in Computer Science from the University of Illinois College of Engineering and an MBA with Distinction from Depaul University in Chicago. Marc joined Arroweye in 2008 and lives in the Chicagoland area.
Matt Hillgard, Senior Vice President of Sales & Business Development
As Arroweye's Senior Vice President of Sales and Business Development, Matt Hillgard is focused on expanding relationships between Arroweye and its clients and developing new market opportunities. Prior to joining Arroweye, Matt led Western Union's International Payments Business as Senior Vice President. In this role, he was responsible for developing and leading Western Union's strategy to aggressively expand its commercial payments business globally.
Matt's initial role at Western Union was as General Manger of Paymap Inc., a Western Union acquisition servicing the payments needs of the mortgage industry. Prior to serving in that capacity, Matt was a Senior Vice President at First Data Resources (FDR) where he led the product team and was responsible for new product development and market strategy. While with FDR, he also served as General Manger of three separate First Data companies: First Data Solutions, Call Interactive and Hogan Information Services.
He received a Bachelor of Science in Accounting from Southern Illinois University and an M.B.A. from the Wharton School of Business at University of Pennsylvania. Hillgard resides in the Chicago area with his family.
Jill Ellis, Vice President of Marketing
Jill Anderson Ellis is the Vice President of Marketing for Arroweye Solutions where she leads all internal and external communication for the company as well as overseeing all aspects of the customer experience. After joining Arroweye in 2002, Jill served in various roles, including Creative Director where she helped design Arroweye's suite of products and Web-based tools. Today, her responsibilities include delivering creative business solutions to the payment card industry. While maintaining her focus on the user experience, Jill seeks to bring compelling, strategic and thoughtful products to both open and closed loop partners and clients.
A graduate of the University of Michigan, Jill lives with her husband in Chicago.
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